Quality policy
Our commitment to quality
At biocrates, we are dedicated to upholding the highest standards of quality in everything we do. Our dedication to quality is evident in the following commitments.
Understanding customer needs
We deeply try to understand our customers’ needs, ensuring that our products and services align with their expectations.
Compliance with Standards
We adhere to national and international quality requirements, meeting industry standards and regulations.
Implementation excellence
We meticulously implement quality standards throughout our organization and product development processes.
Clear Communication
We believe in transparent and regular communication with our customers, promptly addressing any concerns.
Culture of quality
Quality is deeply ingrained in our company culture, driving us to continuously improve.
With these principles, we intend to deliver exceptional quality, seeking to exceed customer expectations.
ISO certification
biocrates is certified for ISO 9001:2015 and ISO 13485:2016
ISO 9001:2015
is an international quality management standard. It provides a framework for organizations to establish, implement, and maintain a quality management system that ensures compliance with customer and regulatory requirements. By adhering to ISO 9100:2015, companies demonstrate their commitment to delivering safe, reliable, and high-quality products and services.
ISO 13485:2016
is an international standard that specifies the requirements for a quality management system (QMS) in the medical devices industry. It is designed to ensure that organizations involved in the design, development, production, installation, and servicing of medical devices comply with regulatory requirements and consistently provide safe and effective products. ISO 13485:2016 emphasizes risk management, process control, and traceability throughout the entire medical device lifecycle, helping companies demonstrate their commitment to quality, patient safety, and regulatory compliance.
